Understanding Walmart Product Care Plan
Walmart offers a variety of product care plans for both new and used items purchased from Walmart.com. These programs are more extensive than regular company warranties, offering 100% protection on any repairs over $2.
Product care plans are available for all types of products, and there are customized plans for items at various price points.
What does Walmart Product Care Plan Cover?
All of Walmart’s product care plans cover the following:
- Defective materials or workmanship
- Problems caused by a power surge
- Electrical and/or mechanical failures
- Damage caused by heat, humidity, or dust
- Any shipping costs associated with getting your item repaired or replaced.
They also offer specialized plans for computers, covering all of the following problems:
- Cracked screens
- Damage caused by spills or falls
- Pixel failure
You also get access to FREE comprehensive tech support from Soluto for 30 days when you sign up for a Walmart product care plan. This can be continued as a paid service once your initial 30 days are up.
Mobile phones and software disks also come with optional specialized care plans. You can use their care plan calculator to determine how much your care plan will cost and what it will cover.
Accessing Your Walmart Product Care Plan Benefits
Once you’ve purchased a plan you can register it on Walmart’s product care plans website. This gives you access to an account center where you can easily see what your care plan covers, how much time you have left on your plan, and all relevant payment information. Your plan can be cancelled from this page at any time. You may also be able to restructure plans associated with certain products.
Last but certainly not least, you can file or track a claim through the Walmart product care plans website. Both processes are extremely user friendly.